JOB DESCRIPTION

JOB TITLE: User Acceptance Tester - Insurance

REPORTING TO:  Business Change Team Leader

MAIN PURPOSE OF THE ROLE: 

As a User Acceptance Tester you will act as a primary interface between key business stakeholders and developers for the assigned test work areas. You will also ensure UAT criteria is documented to the agreed standard, to allow appropriate documentation to be produced. You will develop a UAT approach along with test plans, define test scripts, ensure alignment with the business requirements and acceptance criteria and monitor and report results.

This remit will extend to all Operational project releases, BAU releases and Bug fix releases across the HomeLet business.

KEY TASKS AND ACCOUNTABILITES:

• Working on UAT activities and software testing lifecycle, including writing Test Scripts, test cases, UAT execution and test reporting.

• Taking ownership for specific testing as required and ensuring timely and accurate completion.

• Reviewing requirements documents and from these documents being able to create test cases and test scripts.

• Recording of the results of the testing in accordance with the test plan and pre-defined quality standards:

• Production of testing reports and defect logging forms.

• Being aware and gaining a full understanding to all changes or system enhancements.

• Working to strict deliverable targets and objectives, dealing with a complex range of stakeholders.

• Planning, documenting and prioritising own workload.

• Demonstrating excellent written and verbal communication skills.

• Working as part of a team to discuss new releases, changes to the system and the division of work.

• Utilising office software packages to an intermediate or higher level. In particular MS Word, and Excel are essential competencies.  From time to time, this may involve evening working.

• Assist in the preparation of internal training and awareness across other business functions.

• Maintaining information and records in good order.

• Treating colleagues respectfully and helpfully.

PERSON SPECIFICATION –

Education / Qualifications

or equivalent

Essential

• English and Maths

Education / Qualifications

or equivalent

Desirable

• Basic IT qualification

Experience / Knowledge

Essential

• Previous office experience.

• Have an expert knowledge of the referencing or insurance admin suites and processes.

• Experience of liaising with other areas of the Operational function.

Experience / Knowledge

Desirable

• Min 1 years experience in the business.

• Experience of other Homelet systems and products e.g. agent administration suite, referencing, websites etc.

• Experience of liaising with other areas of the HomeLet business.

Skills / Aptitudes

Essential

• Good written/verbal communication.

• Ability to prioritise work.

• Very structured approach to documenting work.

• Able to produce detailed, comprehensive documentation to the appropriate corporate level

• Excellent working knowledge of Excel.

• Good reporting and analytical skills.

Skills / Aptitudes

Desirable

• Good organisation skills.

• Good working knowledge of other MS office packages.

Motivation

Essential

• Task-driven and goal-oriented

• Career orientated

Personal Attributes

Essential

• Able to deal with stressful environment.

• Able to adapt and be flexible as each scenario requires.

• Honest, hardworking, Motivated.

• Happy to accept feedback.

• Happy to be forthright within the team.

Personal Attributes

Desirable

• Team Player.